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Buyer Guarantee

  • Customer service is very important to us, we want to insure we do everything within our power to make your night out everything you hoped it would be. Our 100% Buyer Guarantee is designed to help you feel confident and safe using VenueKings.com for your ticket purchase.
  • We make it easy!
    1. You purchase the tickets
    2. We process your order
    3. You receive your tickets!
  • What does the Guarantee mean?

    • Your transaction and information will be safe and secure
    • You will receive the exact tickets you ordered or upgraded seats
    • Your tickets will be delivered before your event
    • Your tickets will be valid and authentic
    • You will be fully refunded if your event is cancelled
      • If your event is cancelled, you will receive a full refund including any service fees and taxes. However if the event is rescheduled to a later date, the tickets you purchased will be valid for the new rescheduled date and your order will not be eligible for a refund.

  • If you have any issues at all, we are here to help. In the unlikely event you experience an issue at the gate, call us (1-800-625-KING)
    immediately from the venue and we will work to correct the issue, including trying to find replacement tickets for you if necessary.

  • If VenueKings.com can not provide replacement tickets, upon confirmation that the tickets were invalid for entry, VenueKings.com will provide you with a full refund for the cost of the tickets including any service fees, delivery and tax charges.